Supporting Return Fee (SRF)
Tax included.
We aim to preserve the traditional Mexican craftsmanship in a modern world. Therefore, we advocate for fair working conditions, the use of sustainable materials and processes in the making of our products. But check for yourself, every CANO pair tells it's story about their journey; thanks to retraced's transparency supply-chain tool.
Free shipping on orders over 150€
Germany: 1-3 working days
Rest of Europe: 4-6 working days
Worldwide: 8-10 working days
Returns & exchanges
- Returns are allowed within 21 days after receiving your order. A "Supporting Return Fee" of 6€ will be charged from all the accepted return requests and deducted from the amount to be refunded to the original payment method.
- Exchanges are free of SRF.
*Due to hygiene reasons and your protection, we do not offer exchanges or returns on earrings.
Get more details about our return policy here
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